Help and FAQs
Select a category or subcategory below to find frequently asked questions as well
as tutorials and other help documentation. If you have a question that isn’t addressed
below, or you can’t find what you’re looking for, please reach out to Your UP Representatives or email university-personnel@sjsu.edu.
Accommodations
Appointments and New Employees - Paid
Appointments - Unpaid (POI)
Benefits & Retirement
CSULearn
Faculty Processes
Fee Waiver
General Help & Additional FAQs
Leave Programs
Name and Address Changes
Onboarding New Employees
Payroll
Performance Management
Personnel Files and Personnel Action Files (PAFs)
Policies
Position Management
Professional Development
Recruiting (Faculty, Staff and MPPs)
Report Injuries
Staff and Faculty Emergency Fund
Technology
Workers' Compensation