DocuSign

DocuSign is an application that allows users to securely upload, sign, and send documents that require a signature.

This is electronic signature technology and a digital transaction management service that facilitates the electronic exchanges of contracts and signed documents. 

Paper documentation is no longer necessary.

• Student – All ‘ACTIVE’ students have access to sign envelopes, create/send envelopes, or use shared templates.
• Faculty/Staff – All faculty/staff members have access to sign envelopes, create/send envelopes, or use shared templates. Faculty and staff may also submit a help ticket request for additional access to create templates and/or perform Bulk Send.

• Docusign is free for Students, Faculty, and Staff.
• You must have a valid SJSUOne ID#.
• The service is for business-related purposes only.

You DO NOT need to have a DocuSign account to sign envelopes, but you must have an account in order to create/send envelopes or to use shared templates.

To access DocuSign, login to DocuSign or go to One.SJSU and search for the DocuSign tile to log in. After you log in for the first time, your DocuSign account will be created automatically and an email will be sent to you to activate the account.

Video Tutorials

Whether you are new to DocuSign or looking to refresh your knowledge, these short videos together with the more in-depth webinars contain tips and tricks that will help you get the most out of Docusign.

• How to Send an Envelope (1:37)
• How to Sign a Document (1:09)
• How to Manage and Correct Envelopes (2:12)
• How to Create a Template (2:13)
• DocuSign 101 Webinar: Envelope Creation (1:04:00) - In-depth training on Envelope Creation
• DocuSign 101 Webinar: Template Creation/Powerform (2:25:00) - In-depth training on Template and Powerform creation

Knowledge Base

• Sending Documents for Signature
• DocuSign eSignature Signing Process
• Working with Templates
• DocuSign Support - perform searches to get information on specific topics or click ‘Get Support’ to open a support case directly to DocuSign

Policy

Standard: Electronic and Digital Signatures [pdf] defines requirements for the use of electronic and digital signatures within SJSU, its auxiliaries, and outside entities.

DocuSign Phishing

SJSU DocuSign emails will always come from an "@docusign.net" email address.

For more information on how to identify and report malicious email, please watch our quick video about Frauds and Scams or read "Combating Phishing: A Proactive Approach [pdf]" written by DocuSign.

Read more about DocuSign Phishing.

For DocuSign support, submit a help ticket request.