Immigration Resources

Immigration Protocol: If You Are Approached By a Federal Agent

Step #1

Request Identification: Ask for the officer’s name, ID number, agency affiliation and contact information.

Step #2

Provide Clarity: communicate clearly and calmly that you are not obstructing their process and do not have the authority to respond to their request.

Step #3

Direct to UPD: Tell federal agents to first visit University Police located at 377 South 7th Street, San José, CA 95192, at the ground level of the SJSU South Parking Garage. Phone number provided below.

Call UPD at (408) 924-2222

Step #4

Call UPD: Whether or not federal immigration enforcement agents leave, call University Police immediately.

Step #5

Maintain Safety: For safety concerns, including active physical altercations, dial 9-1-1 immediately.

Step #6

Report the Encounter: within one business day to the University Designated Official

Email immigration@sjsu.edu

Our Commitment

San José State University is committed to cultivating a welcoming and supportive educational environment enriched by the diversity of our students, faculty, and staff. As a globally engaged institution, we recognize the importance of providing resources and guidance related to immigration policies. This website serves as a resource for understanding individual rights, responding to immigration inquiries, and accessing available support services.

Important Facts to Know

San José State University does not share information regarding immigration status, religion, nationality, ethnicity, or any other personal details about students or employees with anyone, including law enforcement authorities, unless required by a judicially issued subpoena or other legally binding directive. Immigration enforcement is the responsibility of U.S. Immigration and Customs Enforcement (ICE), not the university. We remain committed to ensuring that SJSU is a safe and welcoming space for all members of our community.

Important facts to know

Resources and Guidance

Important Facts to Know

Understand SJSU’s responsibilities, in compliance with the SAFE Act and other protections in state law for our community; how to report immigration enforcement activity; and answers to frequently asked questions.

CSU Guidance

View helpful information and resources provided by the California State University Chancellor’s Office.

Legal Services and Support

Learn about legal services and helpful resources available to all SJSU students and employees and their immediate, affected family.

Student Resources

What to know, who to contact and supportive services for students.

Employee Guidance

What to know, who to contact and supportive services for faculty and staff.

Faculty Guidance

Guidance for faculty in cases where the regular functioning of campus is disrupted by local emergencies.  This information also supports students experiencing distress due to disruptions in their home countries or regions. 

City Resources

Explore additional information, resources and contacts from the City of San José.

County Resources

Explore additional information, resources and contacts from the County of Santa Clara.

Get Safety and Immigration Action Notifications

SJSU will issue any and all SAFE Act-required notifications of campus federal immigration enforcement activity through the SJSU safety mobile app, Spartan Safe. Download and turn notifications on.

Immigration Protocol Card

Print out this wallet-sized booklet providing guidance of what to do if federal immigration agents are on campus.

California SAFE Act Compliance

This website is in compliance with California Senate Bill 98, the California SAFE Act. The SAFE Act requires the CSU to alert the university community when immigration enforcement activity is confirmed on the campus unless prohibited by law. It also requires institutions of higher education to provide support to students who are detained, deported or are otherwise unable to meet their academic obligations due to the actions of immigration enforcement actions.