Submit a ticket

Engineering faculty: For support with Canvas, Zoom, or teaching tools, follow the steps below to submit a ticket to COE instructional design. 

Step 1:  Login to your one.sjsu.edu account and enter "College of Engineering iSupport" in the search box

enter College of Engineering iSupport in the search box.

 

Step 2: Click Start button, the Engineering iSupport page will appear

Step 2: Click Start button

 

Step 3: Click the Instructional Design icon under the Service Request for Department

Click the Instructional Design icon

 

Step 4: Enter the required information and click Save button. The iSupport ticket will be submitted. 

Step 4: Enter your question and click Save button to submit an iSupport ticket