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CSU's Got Talent - 2024 Webcast Series
Systemwide Learning & Development presents a series of LIVE webcasts featuring innovative and essential training for your professional and personal success! All CSU employees are invited to attend the CSU's Got Talent (CSUGT) live talks presented by sought-after experts in a wide variety of professional development fields! Join the next live session:
Procrastination Wednesday, September 18, 2024
10:00am - 11:00am
Tackling Intense Customer Service Moments Struggling with challenging customer interactions? In this course, customer service expert Afton Howard shares insights to help you thrive through tough conversations. You’ll master key skills like practicing customer empathy, building trust through organizational values, and mitigating legal risks. Start applying these techniques today to turn difficult moments into opportunities for growth and enhanced customer satisfaction!
The courses below are provided by approved CSU or SJSU vendors.
All courses are optional and all times are PST.
Star One Credit Union
1031 Exchange
Thursday, September 19 from 5:00pm - 6:30pm - Register Now
Patelco Credit Union
Missed Some Previous Webinars? It's not too late to catch up on previous webinars that you might have missed. These webinars cover various topics such as: estate planning, fraud prevention, understanding your social security and investing.
Review Previous Webinars.