Registration Process

Step 1: STUDENT completes the application. Before starting the application have a PDF of disability-related documentation ready to upload into the application.

Note: Our system will automatically send reminders for incomplete applications. After the third reminder incomplete applications will be archived. 

Step 2: AEC review of application & documentation. If the submitted documentation lacks sufficient information, the AEC will return the application as a draft. Applications providing the required information will be emailed a link to the Intake calendar.

Step 3: STUDENT schedules an Intake Appointment 

Step 4: STUDENT must attend the scheduled Intake in order to complete the AEC registration process. 

During the intake appointment, the student and counselor fully engage in the interactive process. This provides the student and AEC counselor an opportunity to discuss eligibility and reasonable and appropriate accommodation(s), if qualified. 

Students are strongly encouraged to prepare for their Intake by reviewing the Pre-Intake [pdf] document in its entirety as the information presented will not be discussed in detail or repeated during the Intake. During the Intake, the AEC counselor will address specific questions and/or concerns related to the information shared in this document.

Is the confidentiality of a student’s AEC record/status maintained through the Accessible Education Center?All information and documentation submitted to the AEC is kept separate from an academic record and is considered private under the Family Education Rights and Privacy Act. As an AEC student, you must sign a release of information and specify the individual you are authorizing the release of disability-related information. Unless AEC has the student’s written and signed authorization, AEC will not disclose information to faculty, staff, parents, or other third parties and is considered private under the Family Education Rights and Privacy Act (FERPA). AEC can not guarantee confidentiality as there may be times when sharing some information is necessary in the facilitation of the accommodation process.All information documentation submitted to the AEC is kept separate from an academic record. No record of disability status appears on any academic transcript or permanent document maintained by the Office of the Registrar.
How long does AEC maintain my confidential file?The AEC purges student files after 3 years of inactivity in the SJSU system. The AEC recommends students retain copies for their own records.